Buyers liability

1. By giving their consent, the Buyer undertakes to comply with the following conditions for the purchase and use of tickets.
2. The Buyer can purchase tickets after registering or logging into the system by entering the username / e-mail and password and selecting the event and number of tickets.
3. The Buyer is responsible for the veracity of the information provided.
4. The buyer chooses the type of ticket: standard price, pupil / student (discount applies to pupils, full-time students and ISIC card holders), pensioner (discount also applies to people with disabilities) or teachers’ ITIC cardholders. Tickets purchased at a discount are valid only when presented together with the appropriate ID card. If the Buyer is unable to present a valid ID card to the ticket controller at the venue together with the discounted ticket, the Buyer will have the opportunity to pay the difference between the full ticket price and the discounted ticket price at the GIT box office, allowing the Buyer to attend the selected event.
5. 10 (ten) minutes are given for the payment of tickets placed in the shopping cart of the Buyer from the moment when the first ticket is added to the shopping cart. Payment for the purchase can be made using a payment card (VISA, VISA Electron, Maestro, MasterCard) or Swedbank BankLink, SEB E-Link. The use of payment card and / or payment card data issued to another person, including for the purchase of goods and services, is illegal.
6. Tickets in the ticket sales system can be purchased by Buyers who use payment cards issued by in EEA (European Economic Area) countries, including the Baltic States, Russia, Belarus, Ukraine and Kazakhstan.
7. If the Buyer has not completed the payment within 10 (ten) minutes, then the purchase of the selected tickets is not confirmed and all tickets added to the shopping cart are returned for sale (therefore, the Buyer must repeat the purchase process).
8. The buyer has the opportunity to delete individual tickets from the shopping cart.
1. Performance tickets that have been paid for can be received:
• At the Theatre Ģertrūdes ielas teātris box office (Ģertrūdes Street 101a, courtyard house, 2nd floor) on show days one hour before the start of the show, box office tel. 22020616, e-mail:;
• In PDF format, sent to the e-mail address specified by the Buyer when registering in the System; and in the section “My purchases” at  after logging in, if the Buyer wishes to print the ticket independently or present it electronically.
2. If the Buyer in the ticket sales system has chosen to receive the purchased tickets at the Event Organizer's box office, but for any reason has not claimed them in time (arriving at the GIT box office no later than half an hour before the event) and / or does not attend the event, then the money for the purchased tickets is not returned. Buyers are asked to meet the deadline to avoid being late to the event.
3. Tickets are issued at the box office upon presentation of an ID (passport, eID card or driving license). Tickets are issued only to the person who is registered as the Buyer for the respective purchase at  If the Buyer wants the tickets to be issued to a third party, then the Buyer must contact the Event Organizer and find out whether this is possible.
4. No later than one hour from the moment of purchase, the Buyer will be sent an e-ticket generated by the System to their e-mail. The ticket is available at in the section “My purchases” after logging in and is sent to the e-mail specified by the Buyer as a PDF document. Upon arrival at the show, the e-ticket can be presented electronically or the Buyer may print the ticket, making sure that the ticket text and QR code are clearly legible and available for presentation before entering the show.
5. The copying and reselling of the e-ticket is prohibited!

6. In case the ticket is not successfully generated for the Buyer within an hour (not available in the section "My purchases" or received by e-mail in PDF format), the Buyer is asked to contact the Merchant by calling +371 25440073 or writing an e-mail to

Latvian Ministry of Welfare supports the European Social Fund project “Support for Social Entrepreneurship” No.